V.I.P. Courier ("VIP") values our relationships with customers, suppliers and staff and we are committed to ensuring your right to privacy. The purpose of this Privacy Statement is to explain our business practices relating to collection, use, protection and disclosure of personal information¹.  Please review our Privacy Policy regularly as it is subject to change without notice. Changes that may affect our Privacy Policy include updating our system, introducing new products or services, and changes in laws and/or regulations.

VIP collects and uses personal information to provide our customers with worry free delivery service. Outlined below are the types of information collected and their uses:

Customers must complete a credit application to set up a credit account with terms. In doing so, some personal information is required. For example:

• Banking and/or credit card information

• Home address and contact numbers (mainly for sole proprietorships)

• Your signature as proof of identity

• Financial and billing information

Correspondence, including e-mails and faxes, will be retained in our account records as well as all information provided on each delivery made.

The main purpose VIP may use personal information is to complete a delivery at the customers request. Other circumstances that may lead us to use personal information are:

• To provide efficient, reliable services in a cost effective manner. This includes communicating the status of a delivery as needed.

• Customer support, account management, verifying credit and invoicing.

• To develop and maintain our working relationship.

• To advise our customers on new and/or improved products and services.

• To collect oustanding debts, including the use of a 3^rd party collection agency.

• To assist law enforcement agencies as required.

• To meet legal requirements.

Unless otherwise stated, personal information will not be shared² with third parties without your consent. In all cases where consent is given, VIP will not authorize third parties to keep, disclose or use your personal information for any use other than the specific service(s) required to fulfill our obligations with you. VIP reserves the right to disclose personal information under the following conditions:

• To a third party in the event of a proposed or actual corporate sale, merger, dissolution or acquisition. Personal information will be released only if the third party agrees to adhere to the conditions outlined in this Privacy Statement.

• To co-operate fully with local, provincial and federal officials in any investigations of unlawful activities.

• In response to a court order, subpoena, search warrant, law or regulation as required by law.

¹Personal Information: Information about an individual that makes you identifiable to us, but does not include the name, title or business address or business telphone number of an employee of an organization.

²Includes selling, exchanging and publishing of Personal Information.

³A cookie is a file containing information a website creates when you visit it. ⁴Short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection. Both Netscape Navigator and Internet Explorer support SSL, and many Web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http: